This Privacy Policy outlines how CRISTMA IKE ("we", "us", or "our") collects, uses, and protects your personal data when you interact with our website villanevas.com.

We are committed to ensuring that your personal information is processed responsibly, securely, and in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

1. Who We Are

CRISTMA IKE, located in Greece (VAT: 802724024), is the data controller of the personal data collected through this Website. You may contact us at info@villanevas.com.

2. What Personal Data We Collect

When you fill in our contact or inquiry forms, we collect the following data:

• Full Name
• Email
• Phone
• Guests
• Dates
• Property
• Special Requests

We do not collect or process sensitive personal data unless explicitly provided for specific inquiries (e.g. mobility needs).

3. Why We Collect Your Data

We use your personal data strictly for:

• Managing your inquiry about accommodation availability
• Responding to your questions or requests
• Facilitating communication with the property owner if applicable
• Ensuring a smooth and personalized user experience

We do not process your data for automated decision-making or profiling.

4. Cookies and Tracking Technologies

We use cookies to:

• Ensure core functionality of the Website
• Analyze usage and improve content
• Remember user preferences

Your consent will be requested via a banner. You may manage it at any time. Read more in our Cookie Policy.

5. Legal Basis for Processing

We rely on the following legal grounds:

• Consent: When you submit forms or agree to cookies
• Legitimate Interest: For analytics and site optimization
• Pre-contractual Steps: Responding to booking requests

6. Who May Access Your Data

Your data is only accessed by authorized personnel or property owners solely for responding to your inquiry. We do not sell your data for marketing.

7. Data Transfers

We store data in servers within the EEA. For providers outside the EEA, we ensure appropriate safeguards are in place.

8. How We Protect Your Data

We apply technical measures to protect your data from unauthorized access or disclosure.

However, no system is perfectly secure. If you believe your data is compromised, contact us immediately.

9. How Long We Keep Your Data

We retain data only as long as necessary for your inquiry and for a maximum of 3 years.

10. Your Rights

As a data subject, you have the following rights:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Object to processing
• Withdraw consent at any time

11. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page.

© 2026 CRISTMA IKE. All rights reserved.