This Privacy Policy outlines how CRISTMA IKE ("we", "us", or "our") collects, uses, and protects your personal data when you interact with our website villanevas.com, particularly when expressing interest in booking a vacation property.

We are committed to ensuring that your personal information is processed responsibly, securely, and in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

1. Who We Are

CRISTMA IKE, located at Greece (VAT: 802724024), is the data controller of the personal data collected through this Website. You may contact us at info@villanevas.com for any questions regarding this Policy or your data.

2. What Personal Data We Collect

When you fill in our contact or inquiry forms to express interest in a property, we collect the following data:

• Full name
• Email address
• Phone number
• Number of guests
• Desired dates of stay
• Preferred property type
• Any special requests or comments

We do not collect or process sensitive personal data unless explicitly provided for specific inquiries (e.g. mobility needs, allergies).

3. Why We Collect Your Data

We use your personal data strictly for:

• Managing your inquiry about accommodation availability
• Responding to your questions or requests
• Facilitating communication with the property owner if applicable
• Ensuring a smooth and personalized user experience on our Website

We do not process your data for automated decision-making or profiling.

4. Cookies and Tracking Technologies

We use cookies to:

• Ensure core functionality of the Website
• Analyze usage and improve content (via tools like Google Analytics)
• Remember user preferences

Your consent will be requested via a banner when you first visit the site. You may manage or revoke your consent at any time through your browser settings or the cookie banner. Read more in our Cookie Policy.

5. Legal Basis for Processing

We rely on the following legal grounds:

• Consent: When you submit data via forms or agree to cookie usage
• Legitimate Interest: For analytics and maintaining the functionality of the Website
• Pre-contractual Steps: Responding to your request to book or inquire about properties

6. Who May Access Your Data

Your data is only accessed by authorized personnel or property owners solely for the purpose of responding to your inquiry. We do not sell or share your personal data with third parties for marketing purposes.

7. Data Transfers

We store data in servers located within the European Economic Area (EEA). If we use cloud or email service providers outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. How We Protect Your Data

We apply appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

However, no system can guarantee absolute security. If you believe your data has been compromised, please contact us immediately.

9. How Long We Keep Your Data

We retain your personal data only for as long as necessary to respond to your inquiry and for a maximum of 3 years after your last contact, unless you request deletion earlier.

10. Your Rights

As a data subject, you have the following rights:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Object to processing
• Withdraw consent at any time

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.

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